Our hotels
FR
Book

Privacy Policy

1. Introduction

Hôtel Sainte-Anne, located at 32 Sainte-Anne Street, Québec, QC, G1R 3X3, is committed to respecting and protecting the privacy of its guests’ personal information, in accordance with Québec’s Act respecting the protection of personal information in the private sector (Law 25) and the European Union’s General Data Protection Regulation (GDPR).

2. Collection of Personal Information

We collect the following information:

  • First and last name
  • Address
  • Phone number
  • Email
  • Credit card information
  • Stay dates
  • Any other information relevant to your stay

3. Use of Collected Information

The personal information collected is used to:

  • Process reservations
  • Process payments
  • Provide personalized services
  • Send promotional offers (with your consent)
  • Respond to your inquiries or complaints

4. Data Retention

Hôtel Le Priori retains personal information only as long as necessary for the purposes for which it was collected, in compliance with applicable laws.

5. Data Sharing

Your personal information will not be shared, rented, or sold to third parties without your consent, unless it is necessary to provide a service you have requested or required by law.

6. Data Security

We have implemented appropriate security measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Financial transactions are encrypted to ensure their security.

7. Individual Rights

In accordance with Law 25 and the GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate, incomplete, or ambiguous information
  • Withdraw your consent to certain uses of your data
  • Request the restriction of processing
  • Object to the processing
  • Request the portability of your data
  • In certain cases and under certain conditions, request the deletion of your data

8. International Transfers

If data is transferred outside the European Union, we ensure that appropriate safeguards are in place to protect its security.

9. Person in Charge

For any questions or requests regarding our privacy policy, or to exercise your rights, please contact our data protection officer:

Julie Poirier
Email : administration@hotellepriori.com
Phone : 418-692-3992

10. Policy Updates

Hôtel Sainte-Anne reserves the right to update this privacy policy at any time. We recommend that you review this page regularly to stay informed of any changes.

By making a reservation with us, you agree to the terms of this privacy policy.

Effective Date : September 19 2025